Return and Exchange Policy

1. Please be mindful that all items are non-refundable.

2. All items are eligible for ONE TIME exchange within 7days of delivery (back and forth shipping fee will be responsible by you).

3. You are responsible for any return shipping charges.

4. Exchange does not apply on damaged and discounted items.

5. Sale items cannot be exchanged.

6. Please carefully compare the size on our website and your usual worn size.

7. We shall deal with any discrepancies in the following manner, provided they are reported to us within 7 days of delivery via email: info.olaglow@gmail.com.

8. We are dedicated to providing high-quality apparel, and we value service quality very much. If your online purchase has quality issues, please kindly contact our Customer Service via email: info.olaglow@gmail.com or WeChat: happygolucky730.

9. OLA GLOW reserves the right of final decision for any disputes.